Shipping policy

 

At UBA Fitness Source, we're committed to making your shopping experience as simple, transparent, and supportive as your fitness journey. The information below is designed to help you shop with confidence while we focus on delivering carefully selected fitness products and exceptional customer care.

🇺🇸 United States (Primary Market)

We proudly serve customers across the United States with reliable shipping options designed to get your fitness essentials to you as quickly as possible.

  • Order Processing: 1–3 business days
  • Standard Shipping: Typically 7–15 business days
  • Expedited Shipping: 3–7 business days (available on select products)
  • FREE Standard Shipping on all U.S. orders of $50 or more

🌍 International Orders (Germany & Rest of the World)

We're excited to support customers around the world as they begin or continue their fitness journey.

  • Order Processing: 1–3 business days
  • Standard Shipping:
    • Germany: Typically 10–20 business days
    • Other International Destinations: Typically 12–25 business days
  • FREE Standard Shipping on international orders of $75 or more
  • Customs duties, VAT, taxes, or import fees (where applicable) are the responsibility of the customer unless otherwise stated at checkout.

📦 Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email with your tracking information.

Please allow 24–72 hours for tracking updates to appear after your package has been dispatched.

🚚 Order Fulfillment

To provide a wide selection of quality fitness products, orders may be fulfilled through our trusted fulfillment partners and carefully selected suppliers.

As a result:

  • Some items may ship from different warehouse locations.
  • Orders containing multiple products may arrive in separate packages.
  • You'll receive tracking information for each shipment when applicable.

⏱ Shipping Delays

While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control, including:

  • High shipping volumes
  • Severe weather
  • Customs inspections
  • Carrier delays
  • Public holidays

If your order is affected by an unexpected delay, our Customer Support Team will gladly assist you.

💙 Need Assistance?

If you have any questions regarding your order or shipment, we're always happy to help.

📧 Email: info@ubasourceboutique.com 

We aim to respond to all customer inquiries within 24 business hours.

🌱 Our Commitment to You

Every order placed with UBA Fitness Source represents someone's decision to take the first step toward a healthier lifestyle. We are committed to providing a transparent shopping experience, reliable shipping, and the support you deserve from the moment you place your order until it arrives at your doorstep.

Take the First Step. We'll Help With the Rest.